Terms and Conditions
Effective Date: 01-27-2025
Welcome to Craze Monkey! These Terms of Service govern your use of our website, services, and products. By accessing or using our website and placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our site.
1. General Information
Craze Monkey is an online store offering a bold collection of fashion, electronics, beauty products, and streetwear.
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.
2. Use of Our Website
You agree to use Craze Monkey only for lawful purposes and in accordance with these Terms.
Do not attempt to harm or misuse our site, including introducing viruses, hacking, or interfering with other users’ experience.
You are responsible for keeping your account login info secure and notifying us of any unauthorized use.
3. Product Information & Availability
We do our best to ensure product details, pricing, and images are accurate—but we can’t guarantee everything is error-free.
All products are subject to availability and may change without notice. If a product becomes unavailable after purchase, we’ll contact you to offer a refund or substitution.
4. Orders and Payment
Placing an order with Craze Monkey is an offer to purchase, subject to our approval. We reserve the right to cancel any order for any reason.
Payments are processed securely using major payment providers (e.g., credit/debit cards, PayPal, Shop Pay).
All prices are in USD and do not include applicable taxes or shipping fees, which are calculated at checkout.
5. Shipping & Delivery
We aim to process and ship orders within 1–5 business days depending on availability.
Delivery times vary based on your location and shipping method selected.
Craze Monkey is not responsible for shipping delays due to carrier issues, customs processing, or incorrect customer information.
6. Returns & Exchanges
We want you to love your order! If you're not satisfied, you may return or exchange eligible items within 14 days of delivery.
Items must be unused, in original packaging, with tags still attached.
Return shipping is at the customer’s expense unless the product is defective or incorrect.
For full details, please refer to our Return Policy.
7. Intellectual Property
All content on Craze Monkey—such as logos, product images, descriptions, and graphics—is owned by Craze Monkey LLC or its licensors.
You may not reproduce, copy, or use our content without written permission.
8. Privacy & Data Protection
We take your privacy seriously. By using our site, you agree to our Privacy Policy, which explains how we collect and use your data.
9. Limitations of Liability
Craze Monkey is not liable for indirect or consequential damages related to use of our site, products, or services.
Our total liability is limited to the purchase amount of the product(s) in question.
10. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States.
Any disputes shall be resolved in the courts of Pennsylvania, unless otherwise required by law.
If you have any questions about these Terms, please contact us at:
customer-service@crazemonkey.com
Craze Monkey LLC